Description

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• Unit Standard Title: Generic Management
• SAQA Qualification ID:59201
• Credits: 167
• NQF Level: 5

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1. Build teams to achieve goals and objectives
2. Manage a diverse work force to add value
3. Monitor and evaluate team members against performance standards
4. Devise and apply strategies to establish and maintain workplace relationships
5. Apply the principles of knowledge management
6. Create and manage an environment that promotes innovation
7. Formulate recommendations for a change process
8. Lead people development and talent management
9. Select and coach first line managers
10. Develop, implement and evaluate an operational plan
11. Monitor, assess and manage risk
12. Analyse leadership and related theories in a work context
13. Apply the principles of ethics to improve organisational culture
14. Use communication techniques effectively
15. Apply a systems approach to decision making
16. Develop, implement and evaluate a project plan
17. Apply mathematical analysis to economic and financial information
18. Manage the finances of a unit
19. Recruit and select candidates to fill defined positions
20. Induct a new employee
21. Manage a training intervention
22. Manage procedures that increase the nett income of a wholesale and retail unit
23. Manage shrinkage and losses in a wholesale and retail unit

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