This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including:

Gathering and analysing information.
Analysing events that impact on a business and its competitive environment.
Complying with organisational standards.
Motivating an individual or team.
Negotiating in a work situation.
Understanding the role of business strategy as it applies to junior management
Managing the budget within a specific area of responsibility.
Managing work unit performance to achieve goals.


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  • Unit Standard Title: Generic Management NQF 4
  • SAQA Qualification ID: 57712
  • Credits:¬†157
  • NQF Level: 4

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  1. Manage expenditure against a budget
  2. Prioritise time and work for self and team
  3. Apply the organisation’s code of conduct in a work environment
  4. Conduct a structured meeting
  5. Solve problems, make decisions, and implement solutions
  6. Motivate and build a team
  7. Identify responsibilities of a team leader in ensuring that organisational standards are met
  8. Employ a systematic approach to achieving objectives
  9. Apply leadership concepts in a work context
  10. Monitor levels of service to a range of customers
  11. Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
  12. Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  13. Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
  14. Use the writing process to compose texts required in the business environment
  15. Interpret and use information from texts
  16. Write/present/sign for a wide range of contexts
  17. Engage in sustained oral/signed communication and evaluate spoken/signed texts
  18. Write/present/sign texts for a range of communicative contexts
  19. Use language and communication in occupational learning programmes
  20. Read/view, analyse and respond to a variety of texts
  21. Accommodate audience and context needs in oral/signed communication
  22. Manage individual and team performance
  23. Manage time productively
  24. Supervise stock counts
  25. Induct a member into a team
  26. Describe the relationship of junior management to other roles


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