Description
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- Unit Standard Title: Business Administration Services
- SAQA Qualification ID: 67465
- Credits: 120
- NQF Level: 3
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- Produce and use spreadsheets for business
- Produce word processing documents for business
- Demonstrate ability to use the World Wide Web
- Maintain a Booking System
- Function in a business environment
- Maintain a secure working environment
- Introduce new staff to the workplace
- Operate in a team
- Use communication skills to handle and resolve conflict in the workplace
- Demonstrate understanding of employment relations in an organisation
- Co-ordinate meetings, minor events and travel arrangements
- Monitor and control the maintenance of office equipment
- Plan, monitor and control an information system in a business environment
- Plan and prepare meeting communications
- Plan and conduct basic research in an office environment
- Monitor and control office supplies
- Demonstrate an understanding of a selected business environment
- Use mathematics to investigate and monitor the financial aspects of personal, business and national issues
- Accommodate audience and context needs in oral communication
- Interpret and use information from texts
- Write texts for a range of communicative contexts
- Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
- Investigate life and work-related problems using data and probabilities
- Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
- Communicate verbally and non-verbally in the workplace
- Perform Basic Business Calculations
- Process incoming and outgoing telephone calls
- Monitor and control reception area
- Apply knowledge of basic accounting principles to financial services
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