Description
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- Unit Standard Title: Business Administration Services
- SAQA Qualification ID:23833
- Credits: 131
- NQF Level: 2
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- Operate a personal computer system
- Operate personal computer peripherals
- Demonstrate knowledge of and produce word processing documents using basic functions
- Demonstrate the ability to use electronic mail software to send
- Operate and take care of equipment in an office environment
- Operate in a team
- Organise oneself in the workplace
- Maintain effective working relationships with other members
- Attend to customer enquiries in an office setting
- Identify and maintain the types of records required in own industry
- Maintain an existing information system in a business
- Keep informed about current affairs related to one`s own industry
- Manage time and work processes within a business environment
- Investigate the structure of an organisation as a workplace
- Demonstrate an understanding of a selected business
- Process numerical and text data in a business environment
- Process incoming and outgoing telephone calls
- Receive and execute instructions
- Conduct basic financial transactions
- Behave in a professional manner in a business environment
- Contribute to the health, safety and security of the workplace
- Use mathematics to investigate and monitor the financial aspects of personal and community life
- Demonstrate understanding of rational and irrational numbers and number systems
- Maintain and adapt oral communication
- Access and use information from texts
- Write for a defined context
- Respond to literary texts
- Work with a range of patterns
- Apply basic knowledge of statistics
- Measure, estimate and calculate physical quantities
- Demonstrate knowledge and understanding of HIV/AIDS in a workplace
- Manage a diary for self and others
- Apply knowledge of self in order to make a personal decision
- Demonstrate ability to lead a team or group
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